About
Welcome to El Pollo Loco - 7096 N Durango Dr, a vibrant haven of Mexican cuisine nestled in the heart of Las Vegas, NV. This location stands out not just for its flavorful menu, but also for the genuine hospitality offered by its dedicated team. Abundant with delightful dishes, El Pollo Loco invites guests to indulge in bold flavors paired with a welcoming atmosphere.
One of the highlights of El Pollo Loco is the Mango Habanero Tostadas. This enchanting dish features a crispy fried tostada shell, generously filled with shredded lettuce, savory pinto beans, seasoned rice, and fresh salsa. The unmistakable charm of the dish stems from the fire-grilled Mango Habanero chicken, delivering just the right amount of sweetness and heat. Topped with handsliced avocados, creamy cilantro dressing, and cool sour cream, this tostada offers a beautiful symphony of textures and flavors that keep you coming back for more.
But what truly sets El Pollo Loco apart is its exceptional staff. Customers rave about the kind service they receive here. Danna P. notes the amazing service from Jaidan, whose genuine friendliness turned an ordinary visit into an extraordinary experience. Jaiden's positive attitude, along with Liam's helpfulness, showcases a dedication to customer satisfaction that makes the dining experience feel personal and welcoming.
From the clean environment to the heartfelt service, every visit promises to be delightful. Alan G., a frequent customer, emphasizes the consistency in food quality and staff support, ensuring that every guest, regardless of their background, feels taken care of. It's truly a place where kindness never goes out of style.
So, if you’re in Las Vegas and find yourself near 7096 N Durango Dr, make sure to treat yourself to the vibrant flavors of El Pollo Loco. Whether you’re craving their celebrated chicken meals or a scrumptious burrito, you’re guaranteed a meal that will brighten your day, and a service that leaves a lasting impression.
“ Jaidan is the nicest, most sweetest guy. I've never got better service at a Pollo Loco. What a great employee, he deserves a raise and a promotion. I felt very satisfied, very well taken care of. Customer service was superb, so sweet, so kind, five stars all the way. ”
“ Food was delicious would eat here everyday if I could, cashier Liam was amazing and very helpful. I wish there were more like him in the food service business!! ”
“ You can pick up on Jaiden's friendly attitude because it reminds me of myself. It may have been a small moment in a random drive-thru but that kindness went so far; I just finished at the doctors, in my own stressed little world. I've had plenty of jobs working drive-thru and it's not easy. I had to tell him how rare his type of customer services is. I have no clue what you are going through but being kind to strangers will never go out of style. Keep up the good work! ”
“ I'm a frequent customer. Been in there a handful of times in the past week. The service is consistent, but more importantly, the quality of the food is consistent. I have also noticed that many older customers, or those who don't speak or read much English, have difficulty using the self-service kiosks. However, I notice that on every occasion, an associate steps in to assist them. Restaurant is usually pretty clean. Thanks again, staff! See you all soon. ”